Privacy Policy
Last updated: 2026
We take the privacy of merchants and their customers seriously. This policy explains what data we collect, how we use it, and how we protect it.
Data we collect
We collect information necessary to operate the platform: store name, contact details, customer orders, and payment information when electronic payment gateways are used. We do not sell data to third parties.
How we use data
We use data to provide hosting, payment, and delivery services inside the platform, to communicate with the merchant about their account and orders, and to comply with legal requirements in Qatar.
Security
We use encrypted connections and access controls to protect your data. Each merchant has an isolated space inside the database, and no other merchant can view their data.
Policy changes
We may update this policy from time to time. Any material change will be highlighted at login or by email.
Contact us
If you have a question about this policy, contact us using the email in your account settings or through the available support channels.
support@your-platform.example (temporary)
These are platform-level legal pages. Each merchant's own cancellation, refund, and delivery policies are the merchant's sole responsibility and are set in the store's settings.