Cancellation & Refund Policy
Last updated: 2026
This policy applies to your SaaS platform subscription. Each merchant's own cancellation, refund, and exchange policies are the merchant's sole responsibility and are set inside their store.
Platform subscription
You may change your plan or cancel your subscription at any time. Fees already paid for the current period are not refunded, and your account remains active until the end of the billing cycle.
Merchant policies
Each merchant is responsible for setting their own cancellation, refund, and exchange terms for their products, and for communicating those terms to customers. SaaS does not intervene in disputes between a merchant and their customers.
Contact us
If you have a question about this policy, contact us using the email in your account settings or through the available support channels.
support@your-platform.example (temporary)
These are platform-level legal pages. Each merchant's own cancellation, refund, and delivery policies are the merchant's sole responsibility and are set in the store's settings.